Thanks for shopping at Toucansmarthome.com. If you are not entirely satisfied with your purchase, we’re here to help. 

Returns
You have 30 calendar days to return an item from the shipping date. Please contact Customer Service at support@toucan.solutions or (888) 788-6888 to obtain a “Customer Return Form” before return your item. 

To be eligible for a return, your item(s) must be returned in its entirety, including retail packaging with the UPC code attached and any accessories that were included in the purchase. Your item needs to have the receipt or proof of purchase and a copy of the receipt must be included with the return. 

Please note that any damaged caused by mishandling, improper installation or product defacement will result in your return being denied and the product being returned to you.