Toucan’s Privacy Commitment:
At Toucan, we are committed to your privacy and safety. Toucan Smart Home is designed to provide affordable and high-quality products for the everyday person to get the home security they need and have a peace of mind. This includes your customer privacy to feel confident in the products you’re bringing into your home. We have outlined below the ways customer information is used and the safety measures for your security products.
Video and Account Protection:
- We encrypt the user login passwords and those stored in our cloud server database.
Keeping your account safe:
- You control who has access to your device through the Shared Devices tabs. You must invite someone for them to have access to only the devices you have elected to share with them, and you can remove their access any time to control who can and cannot access to any of your devices.
The information that we collect are only for the purposes of proper operation of your Toucan account, your devices, and for product improvements. The following are the information that we collect:
- Email address for Toucan ID registration
Any further information is completely yours and yours only. We do not share or sell any information to anyone or other companies.
Actions you can take to further protect your account:
- Depending on your operating system, you are able to create a lock on certain apps that require a password to access. We recommend locking the app and your phone to add the extra layer of protection that can only be access with a unique PIN or fingerprint scan.